Shipping policy
Shipping Policy
Please note - once your package leaves my shop and is in the hands of a shipping carrier it's no longer my responsibility. Therefore, Pearls by AK is not responsible for lost or damaged items/packages. Extra insurance can be purchased for packages upon request. Please contact USPS or UPS if you have a package that appears to be lost. If they are no help, please reach out to me.
**If you have a piece in your order that notes it has a longer turnaround, your entire order will follow the length of that piece**
ALL ORDERS ARE MADE TO ORDER SO PLEASE ALLOW 5 TO 12 BUSINESS DAYS TO PROCESS YOUR ORDER.